Training

Training for personal assistants (PAs), families and carers supporting someone with PMLD, and a simple record to keep track of who has done what.

Start with the person

General courses are not enough on their own. Ask the person's doctor, epilepsy nurse, speech and language therapist or physiotherapist for their own written plans, and make sure everyone who supports them has read them.

Emergency epilepsy medication

Some people with PMLD are prescribed emergency medication, such as buccal or nasal midazolam, to stop a prolonged seizure. Anyone who may need to give it should be trained.

Epilepsy Scotland: Understanding epilepsy and administration of Midazolam

A full-day course for people caring for someone with epilepsy who has been prescribed emergency midazolam. It covers epilepsy and best-practice techniques for giving buccal and nasal midazolam. Suitable for families, care providers and employers.

Epilepsy Scotland also runs a course on rectal paraldehyde and rectal diazepam.

Website
epilepsyscotland.org.uk/training-courses
Training enquiries
0808 800 2200

Always follow the person's own plan

Training teaches the technique. The dose, when to give it and when to call 999 must come from the person's own emergency medication plan, written by their doctor or epilepsy nurse.

Clinical care tasks

Mencap notes that a growing number of people with PMLD are "technology dependent", needing things like oxygen, tube feeding or suctioning. Much of this care would usually be done by nurses. Families and PAs often learn to do it at home. This training is specific to the person and usually comes from their NHS team, who should check and sign off each person as competent before they do it alone.

Care taskWho to ask for training
PEG, gastrostomy and other tube feedingThe person's dietitian or nutrition nurse
Suction (mouth, nose or tracheostomy)The person's community nursing or respiratory team
Ventilation, including overnight ventilationThe person's ventilation team
Tracheostomy careThe person's tracheostomy or community nursing team
OxygenThe person's respiratory team
Postural care, positioning and physiotherapyThe person's physiotherapist or occupational therapist
Giving medicationThe person's GP, pharmacist or community nurse

Ask for it in writing

Ask the NHS team to write down who has been trained, in what, and when they need a refresher. Add it to the training record below. If nobody will train the people who support the person, that is a gap in their care, and you can complain using our complaint letter.

PINNT

A charity giving advocacy and support to people on home artificial nutrition, including tube feeding, and the people who care for them.

Website
pinnt.com

National Tracheostomy Safety Project

Education, e-learning and emergency guidance on tracheostomy care, with a section for patients and families.

Website
tracheostomy.org.uk

Your Posture Matters (NHS Education for Scotland)

Videos and blogs about posture from family carers and practitioners, including NHS community occupational therapists and physiotherapists. Part of the Allied Health Professions learning site on Turas Learn.

Website
learn.nes.nhs.scot: Your Posture Matters

Communication and Intensive Interaction

Intensive Interaction is an approach for connecting with people who do not use speech, by following their lead and responding to their sounds, movements and expressions. Training helps PAs and families build real two-way communication.

Us in a Bus

Registered charity · Redhill Aerodrome, Surrey (England)

Supports people with profound and multiple learning disabilities, complex needs and sensory processing differences to connect with others, using Intensive Interaction. Offers interactive sessions, training and consultancy.

Website
usinabus.org.uk
Email
info@usinabus.org.uk

Intensive Interaction Institute

Community interest company · Essex (England)

Information, training and resources on Intensive Interaction and the Fundamentals of Communication.

Website
intensiveinteraction.org
Email
office@intensiveinteraction.org

Epilepsy awareness

Epilepsy Scotland: Understanding epilepsy

A half-day certificated course for anyone working with or caring for someone with epilepsy. No previous training needed.

Website
epilepsyscotland.org.uk/training-courses
Phone
0808 800 2200

Epilepsy Action: online training

Live online sessions, including a 1.5-hour briefing that gives an overview of epilepsy. Epilepsy Action does not train people to give buccal midazolam or other rescue medication.

Website
epilepsy.org.uk/training

First aid and CPR

St John Scotland

Volunteers provide CPR awareness training and help communities get access to public defibrillators across Scotland.

Website
stjohnscotland.org.uk

Eating, drinking and swallowing

Many people with PMLD have a modified diet or thickened drinks. Their speech and language therapist sets the right levels. Everyone who helps them eat and drink should know those levels and how to prepare food safely.

IDDSI

The International Dysphagia Diet Standardisation Initiative framework describes food textures and drink thickness levels, with testing methods, handouts and videos.

Website
iddsi.org

Rebound therapy

ReboundTherapy.org

The UK-based founding organisation for rebound therapy, founded in 1972. Courses include a Rebound Therapy course, Rebound Plus and a refresher workshop.

Website
reboundtherapy.org/courses

BounceOT

Stirling, with a base in Hamilton, South Lanarkshire

Activity-based occupational therapy in Scotland: rebound therapy for children and adults with disabilities, rebound therapy training and supervision, and specialist OT consultations.

Website
bounceot.com
Phone
01786 643535
Email
hello@bounceot.com

For personal assistants

PA Network Scotland (PANS)

A network for PAs working in Scotland, with information on employment, training, health and wellbeing, news and events. Members get a PA ID badge and member benefits.

Website
panetworkscotland.org.uk

Turas Learn (NHS Education for Scotland)

Health and social care learning resources. Registering for an account is free, and some resources are only available once you sign in.

Website
learn.nes.nhs.scot

For families and carers

Care Information Scotland

Free information and advice about getting social care, support for carers, money and your rights. You can phone or chat online.

Website
careinfoscotland.scot
Phone
0800 011 3200
Hours
Monday to Friday, 9am to 5pm

Self Directed Support Scotland

Works to improve how self-directed support is put into practice, and helps people get help with SDS.

Website
sdsscotland.org.uk

Insurance for Option 1 employers

If you employ PAs with a Direct Payment (Option 1), you are their employer. Insurance matters most when PAs carry out clinical tasks such as tube feeding, suction or giving emergency medication.

Employers' liability insurance

  • The Employers' Liability (Compulsory Insurance) Act 1969 requires employers carrying on a business to insure against injury or disease their employees suffer at work.
  • HSE's guidance calls domestic employment "one difficult area": if you employ someone who works only for you, "you may be required to take out insurance to protect them".
  • HSE says cover must be at least £5 million, and you must display the certificate where employees can read it.
  • The law does not require insurance for an employee who is a close relative of the employer, such as a parent, child, brother or sister (section 2(2)(a)).
  • Your Direct Payment agreement may also require insurance. Check it, and ask the council whether the cost is included in the budget.

Before PAs do clinical tasks

  • Tell your insurer, in writing, exactly which tasks PAs will do, for example PEG feeding, suction, ventilation or buccal midazolam.
  • Ask them to confirm in writing that these tasks are covered, and what training is needed for cover to apply.
  • Keep the training record below up to date. Your insurer may ask for it after an incident.
  • If the insurer will not cover a task, tell the council and the person's NHS team straight away. The person still needs that care.

Training record

Keep track of who has done which course and when it needs renewing. Like My file, this is saved only on this device.

No training recorded yet. Add the first course above.

Sources

  • Epilepsy Scotland, Training courses and I am a care provider, checked 29 September 2026
  • Epilepsy Action, Epilepsy training, checked 29 September 2026
  • St John Scotland, IDDSI, PA Network Scotland, Turas Learn, Care Information Scotland and Self Directed Support Scotland home pages, checked 29 September 2026
  • PINNT and National Tracheostomy Safety Project home pages, and NES Your Posture Matters, checked 29 September 2026
  • Us in a Bus and Intensive Interaction Institute websites, checked 29 September 2026
  • Employers' Liability (Compulsory Insurance) Act 1969, sections 1 and 2, checked 29 September 2026
  • HSE, Employers' Liability (Compulsory Insurance) Act 1969: a brief guide for employers (HSE40 rev4), checked 29 September 2026